Does Your Small Business Accept Customer Payments via Phone or Mail?

Customer Payment
While an increasing number of customers prefer to pay via credit or debit card online these days, a large number of consumers still prefer to pay over the phone or via snail mail. Furthermore, not all customers are comfortable with providing credit card information with these types of payments and would prefer to write a check instead. For this reason, business owners who want to make it as easy as possible for customers to make their preferred forms of payment should have a merchant account that offers not only electronic credit card payment processing, but phone and mail payment processing as well.

How Phone and Mail Services Work
Running a business–no matter how big or small–is enough work without having to take on the added stress and responsibility of processing payments. Therefore, if you are a business owner who wishes to accept phone and mail payments, you may want to use a merchant account service to make this happen. By having a reliable merchant account service, you can enjoy being able to accept these forms of payment without having to take on any additional work in the process.

How is this possible? Essentially, the check or credit card payment that is mailed in will go directly to the processing service. From there, the payment will be processed, a record of the payment will be made, and an invoice can even be sent out for your reference. Your business will then be credited for the payment, minus a small processing fee. The service works in a similar manner for payments that are made over the phone. By simply calling a number, your customers can make quick and secure payments that will make it to your business bank account without you having to lift a finger.

One of the best aspects of having Internet merchant accounts is that you can log into your merchant account at any time to see which payments are being processed, which ones have already been paid out, print invoices, and so much more. This is truly a great way to make payments more convenient for you and your customers alike. In fact, having this service available to your customers may result in more sales as well.

There are many companies that offer such services, so be sure to do your research carefully. Charge.com Payment Solutions Inc. is one of many that may be worth checking out for yourself.