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Coming Revolution in POS and Credit Card Processing Systems

March 10, 2012 5 Comments


Rejoice, Small Business Owners!! There is a revolution underway in the way small businesses process credit card transactions and use Point of Sale (POS) systems. This is going to help small business owners in a big way by leveling the playing field with large competitors. We have always maintained that it is possible for small business owners to beat their larger rivals by finding a niche and focusing on customer service. Now, you are getting extra help in other areas where large businesses used to have an edge. A company called Square has introduced a portable credit card device that can process credit card transactions on-the-go with just a mobile phone. Last week, they took it one step further and introduced a free POS app on iPad that will modernize the point-of-sales system for small business owners. According to Square, this new app replicates and enhances the features of cash register systems, such as order taking, inventory management and customer data analysis significantly.
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Filed Under: Operations, Technology Tagged With: ,

50 Interesting Online courses for Small Business Owners

February 25, 2012 3 Comments

Continuous learning and improvement is essential for small business owners. However, for many of us going to college or getting an MBA degree is not an option. After all, there are only 24 hours in a day! Online courses can help overcome this barrier by enabling us to learn at our own pace and convenience.

I came across this list of online courses offered by well-known universities and other private institutions that I wanted to pass along. Many of these courses are targeted to help you learn or improve specific skill set, which would be helpful for anyone who doesn’t want to go through the entire coursework of university degree.

Here is the link to the course listing.

Let us know which courses you like the most for the benefit of other readers. Happy Learning!

Filed Under: Finance, Management, Marketing, Operations, Strategy, Technology Tagged With: ,

Is Groupon and other Daily Deals Good for your Business?

February 11, 2012 2 Comments


Daily deals have proliferated in the last year like dandelions during spring time. I am receiving at least 4-5 deals from one well-known daily deal company alone. Are you feeling left out because you still have not run any daily deal yet? While many businesses and consumers have taken advantage of this latest marketing tactic, I don’t think you need to feel sorry if you have not jumped on this bandwagon. This is because for every business that has seen great success with daily deals, there is another one who can share horror story from his experience. Just look at the experience of one particular business.
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Filed Under: Customers, Marketing, Operations Tagged With: , ,

What Type of Business is “Right” for You?

January 31, 2012 2 Comments


Is there such a thing as “right” business for you? It is a fact that not everyone is suitable to become a small business owner. There are signs that tell you whether you will succeed in owning a small business. But once you know that you have what it takes to be a small business owner, can you take it one step further and figure out which type of business will be a good fit? I think the answer is YES.
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Filed Under: Buyers, Finance, Management, Operations Tagged With: ,

Are you sending consistent messages to your customers?

December 7, 2011 2 Comments


Sending inconsistent signals to customers through your actions can harm your business greatly. After your customers do business with you for some time they expect to receive certain “treatment” from your business. They will probably forgive you for a slip-up once or twice, but they will not accept it beyond that. Three strikes and you will be out!!! So what do we mean by sending inconsistent messages to the customers? Let me give you an example:
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Filed Under: Customers, Management, Operations Tagged With:

How to Ensure You are Working ON your Business, not FOR it

October 31, 2011 Leave a Comment


In the previous post we explained that there is a subtle, but important difference between working ON your business and FOR it. The difference stems partly from how the business owner is thinking about the future of his business. Is he preparing the business for long-term success or worrying about day-to-day cash flow? Great companies are created when the founders focus on long-term viability of business and lay strong foundation, even if it means sacrificing short-term gains. Just look at the examples of great companies of today – Microsoft, Dell, Facebook, Apple and so on! All of their founders worked didn’t focus on short-term gains in the early stage of their companies.
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Filed Under: Management, Operations Tagged With: , ,

Are you Working FOR or ON your Business?

October 27, 2011 1 Comment


On the surface this sounds like a trivial question to ask. After all, when you own your business you are expected to take care of everything. Whether you do it by working FOR or ON your business should not be relevant. However, when you read the question carefully you realize that there is a subtle difference between the two. How you approach it can have long-term implications for you and your business.
So what is the difference between working FOR and working ON your business?
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Filed Under: Management, Operations Tagged With:

How to Measure the Success of Onboarding Process

October 23, 2011 Leave a Comment

About the Author: Kyle Lagunas is the HR Analyst at Software Advice. On the surface, it’s his job to contribute to the ongoing conversation on all things HR. Beyond that, he makes sure his audience is keeping up with important trends and hot topics in the industry. Focused on offering a fresh take on points of interest in his market, he’s not your typical HR guy.

Organizations invest a lot in their workforce, and it’s no surprise that they expect to see a return on their investments (ROI). But as business leaders look for the best ways to maximize the ROI of their workforce, the onboarding process is often overlooked. For many, the onboarding experience is reduced to a mere checklist of tasks to be completed and forms to be submitted. The fact that such organizations fail to understand, though, is that an employees that experience a smoother onboarding process will be more connected to the organization, better trained and, thus, quicker to produce.

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Filed Under: Employees, Management, Operations Tagged With:

10 Things (Bad) Franchisor will not Tell you (Franchisee)

October 16, 2011 Leave a Comment


When buying a franchise business you should make sure the franchise you are looking to get into is good and will make you successful as well. After all, selecting the wrong franchise can hurt you and may even wipe out your hard earned savings. Below we have listed traps many novice business buyers fall into when choosing a franchise.
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Filed Under: Management, Marketing, Operations, Sales Tagged With: ,

What you do NOT do is more Important than what you do DO

September 25, 2011 3 Comments


The most difficult decisions you will ever make are the ones where you decide NOT to go ahead. We live in a world full of constraints – there are only 24 hours in a day, the bank is only willing to give you 50% of requested loan, you can only hire 5 employees. The list goes on and on. Given that there is only so much you can do with the limited amount of resources it is imperative that you pick your battles wisely. Decide to fight all the battles and soon you will run out of ammunition.
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Filed Under: Management, Marketing, Operations, Sales Tagged With:
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