5 Customer Onboarding Mistakes Every Business Must Avoid

Customer Service
Attracting, converting, and retaining customers are goals of every onboarding strategy. It may sound simple, but with so much competition for people’s attention, it takes a well-executed strategy to succeed in gaining people’s interest and loyalty. A customer’s first experience with your website can make a lasting impression, and so it’s important that you ensure that two of you get off on the right foot and develop a strong rapport immediately. When it comes to onboarding, the biggest mistake is likely the lack of a solid plan, but in addition to that, here are some of the most common onboarding mistakes and how you can steer clear of them.

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Review: Setting up Your eCommerce Website with Minimal Effort

eCommerce
When it comes to online stores, Amazon and eBay get all the attention and kudos. However, it is the smaller eCommerce retail merchants who are having great success in selling niche items. The rise of eCommerce website builder software has enabled merchants to quickly set up an online store and provide all the back office functionality generally available to their large competitors mentioned above. I have been testing one such eCommerce website builder, known as WixStores, and from what I have experienced I am very impressed. WixStores, the DIY eCommerce website builder, is an extension of Wix.com, which is a free website builder.

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3 Tips to Business Owners for Trading Internationally

International Trade
The exponential growth of the internet over the past two decades means that even the smallest business now has the world at its fingertips. There is a whole global population just waiting to be turned into customers, and all that you need is the ambition, talent and work ethic to make this dream a reality.
However, there is a knack to doing it properly. Although there are millions of potential customers out there, you need to know how to reach them, how to meet their needs, and how to deliver a premier global service. If you’re not sure of where to start, here are three top tips to trade by.

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Want to Sell More Online? Have Quality Product Descriptions

e-commerce
Having a good product description is imperative to the success of you selling your products online. If you have a bad description of your product, you are likely to lose potential customers before they purchase anything simply because they cannot see the product for the potential uses it may have to them. You want a product description to help show the potential customer why he or she should purchase your product, and only a good product description can do that.

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Is Your Business Missing Out On these New Technologies?

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If your Business is running on computers from 1990s, on Windows XP, and browsing with something that has the word “Explorer” in the name, you are definitely missing out on the benefits of modern technologies. In fact, you should hand your IT critter his final paycheck, and go boldly into the 21st century.

Technology is no longer some mysterious black box that no one understands. It is an integral part of our daily lives. Eschewing technological advancement is like rejecting indoor plumbing. If your business is not taking full advantage of today’s tech, you don’t look like the sage, cautious master of industry you envision. You just look like an idiot.

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What can a Shopping Cart Do for Your Web Store

Shopping Cart
A web store is a great way to start your first business. With very little setup and overhead costs, you can be open for business within a day, as long as you have an appealing website, good products and a website shopping cart to help you collect payments for purchases. A shopping cart has many benefits, and without it, you will not see as many customers as you could expect once you install this type of an application on your site.

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How to Build a Great Website for Your Business in No Time

How to build a great website for your business in no time
A website can be the online face of your business or hobby. If you are considering setting up a website for the first time, you will want to spend a good amount of time planning for your content, multimedia and design elements. Those who are new to building websites may not have the knowledge of more complicated techniques such as coding, but with a number of products on the market for web design, it is easy to put together a website without having to deal with the specific code of each page.

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Where is My Package? How Online Retailers Can Plan for Busy Season

How online retailers can plan for busy season
As an online business owner, you must know when to expect a major increase in the number of orders you’ll receive. After all, it’s no mystery why some major retailers increase their workforces by tens of thousands of people during the holiday season.

There are plenty of other times outside the period between Thanksgiving and Christmas when your business could see a spike in orders, and if you are not prepared to manage them, you could end up with dozens of unhappy customers, and less-than-stellar online reputation that will undoubtedly turn those high volume order periods into non-existent order periods.

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Small Business Owners: Are you using E-Commerce to Grow Sales?

Shopping Cart
E-Commerce sales continue to grow at rapid pace. Online retailers such as Amazon and eBay have been growing at double digit rate for the last several years and are expected to continue to do so for the foreseeable future. Traditional brick and mortar retailers have recognized this trend and have started to take aggressive actions to increase their online presence. Every single retailer is focusing on integrating traditional and online shopping with the ability to order for online items right from the store and return items purchased online to the store.

Small business owners can benefit equally well by including ecommerce channel with their traditional operations. As I will explain below, when you consider what is required to set up the ecommerce operation and the resources available to do so, it becomes a no brainer to set up an online store. You can improve sales by tapping into this additional channel to get customers who otherwise would not visit your traditional store.

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How to Grow Your Business with eCommerce

How to grow your business with ecommerce
Small business owners are missing out on significant sales opportunity if you do not have ecommerce presence. Online sales continue to grow at double digit rate and are expected to do so for many years to come. Amazon and eBay reported solid online sales for the Black Friday last week. More and more customers are now comfortable buying online, which is why every retailer in the world is trying to set up online presence.

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