If you’re a business owner in the modern climate you must now engage with your audience on all fronts, and today that is primarily through the most popular social media platforms. The wars for your customers’ eyes, ears and minds are less fought on billboards and magazine spaces these days, those work too, but the overwhelming majority of connectivity you can establish with prospective clients is through persistent social media profiles.
More than one billion people actively use a social media account every day as of February 2017. If you neglect this, you are currently missing out on potentially exposing your brand to 1/7th of the human population. You see the problem.