For most company owners in the year 2021, much has happened. The previous year brought with it quite a few unprecedented changes, as well as a clear sign of things to come for the business sector. As the pandemic has forced many people to undergo lifestyle changes such as staying indoors and purchasing what they need online, so too has the world of business changed.
Nowadays, most people are content to purchase all they need from online sources, which is why online reputation management (ORM) is more crucial than ever before — especially for new businesses looking to take advantage of the current market. 2020’s holiday season had record numbers for online stores, and it is a trend that will not end anytime soon. Here are just a few ways to help companies prioritise online reputation management in 2021.