
A missed appointment, damaged customer property, or an unexpected injury can turn an ordinary working day into an expensive disruption. Small business resilience comes from preparing for those events before they affect cash flow, customer relationships and future bookings.
Public liability insurance, often shortened to PLI, is one part of that preparation. It can help cover legal costs and compensation claims when a member of the public is injured, or their property is damaged in connection with your business. For tradespeople, retailers and other customer-facing businesses, understanding this cover is a practical part of staying operational.















