Where Are All the Customers?


The early days of any startup are often some of the most exciting of all. You’re often being swept forward on a wave of momentum and motivation as you start putting together the plans for what you really want your business to be going forward. However, it’s all too common for a business to end up stalling before it really gets out of the gate for one simple reason: you’re unable to find any interested customers. There are plenty of reasons why this might happen, but one of the most common is that in the modern ram customers simply have too much choice, which leaves your business getting lost in the shuffle. Of course, that doesn’t mean that it’s impossible to get customers to notice your business, you’ve just got to put in a little extra work for it. With that in mind, here are a few things that you can do to draw customers to your new business and avoid falling behind the competition.

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The Do’s and Don’ts of Loyalty Programs


Loyalty programs are one of the best ways to build a solid relationship with your customers and give them incentives to keep coming back. However, their purpose can be easily defeated if they’re not implemented correctly. In this article, we’re going to explore some of the most common do’s and don’ts of loyalty programs so you can start yours on the right foot.

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Give Digital Customers the Extra Attention They Crave In 5 Easy Steps


When dealing with customers through digital communications, it can be easy to forget the fact that they are humans too. As consumers, they have plenty of emotional needs when purchasing new items, and shopping in the virtual arena shouldn’t stand in their way. Your responsibility as a business owner is to ensure that they receive the necessary attention.

In truth, perfecting this aspect of the business model is one of the most crucial tasks you’ll ever face. Here’s how you can pass the test with flying colors.

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What is Net Promoter Score and Why is it Important to Business Owners?


A happy and loyal customer is 10X more valuable than a “regular” one. This saying is more relevant and important than ever at this time when customers have numerous choices and every business owner is fighting for their attention and business. Whoever can meet their demand and provide great customer satisfaction will not only survive, but thrive by wiping out the competition. Look no further than the growth of Amazon in the last few years as a proof! Now here is a company that continues to invest in technology and people to make sure their customers get fast delivery, easily navigate the website and receive best customer support. This focus on customer has resulted in Amazon’s dominant position in the digital, and now even physical, marketplace.

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3 Important Tips on How to Attract Repeat Customers


Startups focus a lot of energy on winning clients. This is crucial and justified as it is the only way to stay afloat. However, it is vital to retain the customer. Repeat business gives the business stability and will ensure that you grow fast. It saves the company lots of money that would have otherwise gone to advertising. Satisfied clients are instrumental as positive reviews attract business.

Here are some tips on how to create a long-term business relationship with your customers.

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Organize Your Business Contacts with These Tips and Apps


When you’re just starting out at your business, you can usually keep track of all your business contacts with nothing more than the contact list on your email program or your phone. Once business picks up, however, depending on generic tools can land you in trouble. You need bulletproof organizing. Fortunately, modern technology solutions have made it easier than ever to organize your contacts. Here are some tips and tools you can use to manage your business contacts as you grow your business.

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5 Important Tips for Improving Customer Retention


Most business owners will agree that selling your products or services to repeat customers is a lot easier to do than doing the same thing to potential customers. This is why many companies prefer to focus more on keeping customers rather than attracting new ones—a lot of which will most likely buy only once or twice. If you want your business to have improved customer retention and make your clients stay for the long haul, then you should check out these handy tips.

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How to Harness the Power of Existing Customers to Get New Ones


A good business person should always be looking for ways to bring in new leads. Broadly, there are two categories of building leads. There’s the interruptive method of using advertisements and popups that divert attention toward you and there’s the organic method of building a presence that naturally puts you in the way of attention. Either way, the business and the brand are speaking for themselves. However, there might be more potential in getting your customers to speak for the brand and, in turn, use them to build new leads.

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3 Tips for New Contractors to Grow Their Business


Contracting can be a very profitable business. A good contractor can make a lot of money once they have established a solid customer base. However, establishing yourself takes lot of time and effort. You have to gain the trust of your customers and maintain high standards to be able to generate repeat customers and get new ones through word-of-mouth. Taking care of these basic steps is necessary, but not sufficient to succeed in the contracting business. Here are additional tips you can use to grow customer base and expand your business.

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Business Hacks: Use Loyal Customers to Bring In New Customers


Trying to bring in new customers can be a really difficult task that requires you to expand your marketing budget. But, what if it were able to engage existing loyal customers to bring in the new ones? This is the premise behind work-of-mouth marketing. If done right it can help you expand your customer base and increase sales, without spending a fortune on marketing. Several companies have employed this technique successfully. Even small business owners can deploy this marketing skill to grow their business. Continue reading to find out how:

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