Employee scheduling is an important task for businesses because it ensures proper utilization of teams. Though you can do it manually, a software tool makes a wiser choice. It automates employee scheduling and ensures accuracy, efficiency, and productivity for your business. It eliminates the need for spending hours preparing spreadsheets to manage data. Furthermore, aligning with changes in shifts becomes easier once you adopt an automated system.
But everything boils down to having the right employee scheduling software for your business. There are several such apps in the market but you need to choose wisely. To start with, you need to find one that is easy to use and has the right set of features. So, if you are planning to invest in employee scheduling software for your business, here are the factors that you should consider.
- User-friendliness
When you check out an employee scheduling software, make sure that it is user-friendly. A solution that is easy to understand and use is the best. You need to have one that automates the scheduling process with zero hassles. A drag and drop interface is ideal because it does not require the users to have technical knowledge. Also, look for an app that completes the process in just a few clicks.
- Customization
An effective software application is one that is capable of providing the functionality that matches your requirements. Every business has unique challenges and needs when it comes to workforce management. For example, you may want one that enables you to send automated reminders and push notifications. Ask for a demo or a free trial to understand whether it suits your requirements or not. One that can be customized is ideal because your needs may change as the business grows.
- Communication
Another feature that you should look for in employee scheduling software is easy communication. You cannot expect to inform employees individually about their shifts and schedules. Find a scheduling system that serves as a communication platform as well. Ensure that it is capable of sharing schedules across teams and departments using emails, SMS and push notifications.
- Mobile-friendliness
Mobile-friendliness is a feature that you cannot miss. The reason is simple- mobile is the best way to access and share information on the go. With a solution like Deputy scheduling software, users get access to scheduling apps for Android and iPhone. This enables managers to create, manage and change employee schedules via mobile devices. Employees, on the other hand, can get the entire information even while they are not at the job location.
- Customer support
When you onboard a software solution, you may need support at any point in time. There could be some questions that you may want to ask. Similarly, you may require expert assistance while using the software. Usually, you need help at the initial stages after onboarding it. Ensure that the vendor offers reliable customer support through a helpdesk. They should also have ample content resources to guide you regarding the use of the solution.
- Compliance
One of the reasons that businesses invest in employee scheduling software is to ensure compliance with labor laws. Non-compliance can get you penalized by the state. It is important to find a tool that gives you proper compliance coverage. Look for the one that enables scheduling according to the legal compliance requirements. This will keep you stress-free about missing out on compliance, even if it is unintentional.
- Reliable reporting
Beyond automating scheduling, the software should also be capable of serving reliable reports. These reports can be useful for managers because they can drive better staffing decisions. Moreover, they can use the reports to review employee performance with great accuracy. Checking the reporting capabilities of the application is essential if you want to empower your business with a good one.
- Cost
One of the key factors that should influence your choice is the cost of the scheduling software. Ideally, you would want one that has all the desirable features but comes within your budget. At the same time, ensure that you buy a good one from a trustworthy vendor. This is a lifetime investment for your business and you should look for one that offers high quality at an optimal price.
Not all software solutions are the same and you need to evaluate them carefully before buying one. But the numerous options out there can make the choice confusing. These factors can be very helpful for deciding the right employee scheduling tool for your business. Ensure that you choose with care because this is a tool that can make or break your workforce management process.
