How you approach your business’ suppliers should be a strategic plan in every business – whether selling products or services, all businesses are dependent on their suppliers. However, many business owners get this relationship backwards. To them, they are in a dominant position because they are the ones who write out the orders and checks; therefore, they can exploit this relationship by making unreasonable demands and even going as far as seeking personal perks.
It’s important you get something right – the relationship you have with your suppliers SHOULD be good if you want a reliable supply of products or services. When you find good suppliers, treat them like gold. Work hard at creating a mutually understanding and respectful relationship, just as you would with your customers.