Insights, Ideas, Results
Many small business owners make the mistake of assuming they can’t afford to hire a recruiting firm. In reality they cannot afford not to retain expert assistance when it comes to expanding their labor force. Not only can busy small business owners save time and money, but they can also be relieved of a stress by delegating recruiting to the professionals who can provide qualified candidates both quickly and efficiently.
Recruiting firms help small businesses in multiple ways as shown below.
Most companies now use at least some level of social media to promote their business. Assuming your company uses this method of promotion, it is important to ensure that your online message is professional and consistent.
Large companies create detailed social media policies to make clear to staff exactly how their businesses can and should contribute to these online platforms. This ensures that the company creates the correct impression across all of their online presence – from blog posts to Twitter “tweets.”
Given the high visibility and spontaneous nature of social media, it is fair to say that creating a social media policy is equally important for a smaller business, to ensure that costly mistakes are not made when interacting with customers online.
There are few decisions as important as hiring employees when running a small business. Hiring the right person can take your business to new heights. On the contrary, it doesn’t take long for the business to go in the ditch if a wrong person comes onboard. After all, all businesses, large and small, are largely dependent on their employees to keep them going. The owner or the manager alone cannot take care of everything.
Attrition remains a big problem for all small businesses. It is not surprising to find replacement of the entire workforce within a year. Many small business owners feel as if they are in the constant hiring mode – advertising, interviewing and onboarding employees. How can you expect to do rigorous job when you are always in the hiring mode? However, taking right steps early on and spending extra effort in finding and retaining good employees can pay off in reduced attrition rate, taking care of the nipping the problem from the bud. In an earlier post, I discussed 5 things small business owners must do when hiring. Here we will look at the corollary. What are the traps small business owners should avoid to ensure they don’t end up with bad apples in their employee crew?
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The success of any business is largely dependent on its employees. Good employees can help improve the business, and by the same token, bad employees can sink it into bankruptcy. That is why hiring good employees should be of paramount importance to all businesses, and particularly so for small businesses.
In my observation, most small business owners consider employee hiring a necessary evil they have to deal with when current employees leaves. They approach the hiring process in an ad-hoc fashion and try to get someone quickly so that the business can get back on track. The problem is hiring this way does not get you the right employees you need to make the business successful. Eventually, either you will need to fire the employee because he isn’t the right fit or the employee himself will leave. In the end, the cycle has to repeat and soon you find yourself in the endless hiring loop.
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As we herald into 2013 I thought it would be worthwhile to revisit the stories we produced in 2012 and the response we received from the readers. Here are the top 10 articles, in no particular order that got the most attention, discussion, controversy and response.
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Guest Post (Brought to you by CP Law)
The working environment around us is full of principles, rules, and regulations. Some people who work around you have a propensity of using aggressive behavior against others and some are very polite in nature. The main aspect of having the employment law in such working places is to ensure that every employee is working in the safe environment. If you are an employee or an employer, you have to obey the employment law within your state. It is very important that employees must understand their responsibility set out by the employment Law.
Get familiar with the legal rights for an employee:
The right to be paid maternity leave/casual leave/sick leave/sudden leave
A core and fundamental right is the national minimum wage
Greater holiday allowance
Parental leave
Right to work in flexible hours
There is a crucial difference between being tough and being a jerk when it comes to running small business. Many small business owners take it to the extreme when it comes to being tough and, as a result, end up alienating their employees and everyone else around them. In the previous post I described why you don’t have to be a jerk to succeed in business.
I have received interesting feedback from the readers on that post. Some of them maintained that when you have to deal with number of people, many of whom are out there to take advantage of you, you have no choice, but to be a “jerk”. This is where many of us get it wrong. While you don’t want to come out as too “soft” to make sure people do not take you for a ride, you don’t have to go to the other extreme either to succeed. There are ways by which you can portray yourself as tough and still be respected by people around you. Read on to find out how:
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My previous two posts on hiring a manager for small business received interesting feedback from the readers. Some made arguments both for internal promotion, while others said external candidate is the best choice. To recap, the first post focused on why you should promote a manager from inside . I believe this is the best course of action when small businesses need to fill in the manager vacancy. However, there is a case to be made for hiring an outsider as laid out in the second post based on suggestions received from the readers.
It appears which candidate will be a better choice depends on your particular situation – what state the business is and how the newly hired manager fits in that situation. Instead of looking at this choice in black and white, you need to take a step back and look at your needs and see how the manager will help you fulfill them. So here are my thoughts on when to hire each type of candidate.
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My previous post on the biggest mistake of hiring a manager from outside generated considerable interest and feedback. The feedback covered both pros and cons of hiring a manager from outside for small businesses. While many agreed with my assessment that hiring an outside manager is a big mistake, several others raised valid points on the flip side. Those points do have merit and worth mentioning here to be fair.
The drawbacks of hiring an internal candidate has mostly to do with the internal competition / conflict between the manager who gets promoted and others that are not, along with the fact that internal candidate is not likely to bring fresh perspective. In this post I will attempt to summarize the pitfalls that arise when your business does not bring an outsider for the manager job, but instead chooses to promote an internal candidate.
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In earlier post on best practices when hiring a manager I mentioned that the small business owners should first try find an internal candidate and promote someone who is already working with you when you need to hire a manager. The feedback we received on the post as well as discussions with other small business owners has validated this practice. The reason is obvious. Any mistake made in hiring a manager will hurt your business for a long time. The best example of why this is the case can be seen in the difference in last 10 years in the performance of America’s two storied technology companies.
Look at the stock performance of IBM and HP. While IBM has experienced tremendous growth in those 10 years HP has gone in exactly the opposite direction. One of the factors that has contributed to this divergence is the way they have hired CEOs. IBM has had only 2 CEOs in the last 10 years. Not only that, they were both promoted from within and were groomed for several years prior to that. On the flip side, HP has gone through 5 CEOs since 1999 – all of who were hired from outside. I believe this is the primary reason why both companies are where they are. Let me explain the reasons why internal candidate is your best choice when hiring a manager.
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