Benjamin Franklin said “failing to prepare is preparing to fail”. This could not be any truer than when starting a hospitality business. In the past decade, we have seen the industry continuously grow to become one of the more preferred industries for small business owners. It is continuously evolving on both the technological and customer front and the year 2019 promises continued growth on the hospitality front. Increased competition and fluid changes have meant that those getting into the hospitality business should be armed with a few basic essentials to ensure a great start to their venture into the hospitality arena. From recruiting employees with the right skills to getting your numbers rights, here are a few tips to get you going.