How Your Business Can Recover From a Reputation Crisis


There is no getting away from the fact that if a business is expected to thrive in this day and age, it is essential that you have a good online reputation. Having this will make it so that people are a lot more likely to buy your products and will be very keen to work with you in the future. If you have a poor online reputation, whether this is because of charges that have been brought against your business, false allegations, or poor reviews, then it is important that you manage your online reputation as much as possible and make it so that you can get back on track with things.

[Read more…]

4 Solid Tips to Create Fail-proof Crisis Management Plan


If you own a business, you should know what a crisis management plan is, and why most companies actually go to the trouble of putting a crisis management plan into place. Of course, one could ignore it until a crisis actually happens, but that is a dangerous road to go down for many reasons, and with that in mind, here is a breakdown of what a crisis management plan consists of.

[Read more…]

Preparation is Key to Managing Crisis for Small Business Owners

Preparation is key to managing crisis
Wikipedia defines crisis as any event that is, or is expected to lead to, an unstable and dangerous situation affecting an individual, group, community, or whole society. For small businesses a crisis can wreak havoc if they are have not made adequate preparation in advance. Most small business owners do not really think about or planned for crisis until it is too late. This is unfortunate because with just little advanced planning and preparation they can not only withstand crisis, but come out much stronger from it.

Here are some basic rules of crisis management to consider and to familiarise yourself with in the event that your company is faced with such a situation. The key to managing any crisis situation is advanced planning.

[Read more…]