In the digital age, face-to-face client interactions have drastically reduced. Email, videoconferencing and social media make communicating across huge distances fast and simple, meaning that in theory, customer relationships should be frictionless.
But the flipside is that some clients miss the personal touch associated with a firm handshake and in-person bonding and brainstorming. In a large nation like Australia, some coast-to-coast firms capitalise on business travel to keep their contacts sweet.
But it’s tricky ensuring talented travelling staff feel cared for and composed so they perform at their peak. So here are three tips to make business travel smooth and simple.
