6 Important Tips to Meet and Exceed Customer Expectations

As an entrepreneur your goal should not only be to satisfy customers but to exceed their expectations. If you want to stand out from the crowd, you’ll need to go above and beyond by offering your customer the best experience possible.

Don’t think of customer service as an individual part of your company, instead, think of it as a journey from start to finish. How does your target customer feel from the first interaction with your brand until the final product? If you really want to wow your target market, think of the entire customer experience from a holistic perspective.

If you’re eager to get started but you’re not too sure how to go about this, here are some of our best tips and tricks.

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How the COVID Pandemic Has Affected US Pension Industry


The COVID pandemic has impacted the economy on a global scale and transformed our world as we once knew it. But one of the hardest-hit sectors was and still is the US pension industry. As well as halting retirement plans, it has also forced a growing number of retirees to freeze or lower their retirement age just to get by. Continue reading to familiarize yourself with the different ways in which the ongoing COVID pandemic has affected the US pension industry.

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4 Reasons All Businesses Should Use Booklet Makers


In the world of business cost is everything. Whenever you think about purchasing something it is a balancing act between the cost of the item and how much value it will add to the business. In some cases, the value is in time-saving by making processes easier. In others, it literally adds money to the bottom line. Or, it can be through streamlining and cutting costs in non-direct ways.

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The Ultimate Guide to Understanding Workplace Harassment


In the modern world, there should be no place for bullying, harassment, or any type of degradation based on nationality, skin color, etc. Unfortunately, this isn’t yet the case. In fact, it is estimated that an amazing 72% of Australians have been sexually harassed. It is clear that there is a long way to go in the fight for equality.

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How to Save Water in the Kitchen


How to save water in the kitchen is a common theme among homeowners and chefs alike. This is one of the largest consumption of freshwater in our day-to-day lives. Every kitchen needs a water filter, taps need cleaning and dishwashing, showers require drying, toilets need cleaning, laundry requires drying, and more. And so does your home.

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How to Attract and Nurture Quality Instagram Followers


Instagram is one social media platform that lets you create brand awareness for free. The more followers you have, the more money you are likely to make on this platform. But, it all boils down to some factors, one of which is – do you have good, active and reliable Instagram followers?

As obvious as that question sounds, a lot of businesses and brands have missed it. Although it is good, it’s not enough to have free Instagram followers. But, how you make the most of those followers is what counts. This article will be highlighting some proven strategies that can help you convert your quality Instagram followers into customers.

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5 Tactics to Get More Customers in Your Brick and Mortar Store


Online shopping has skyrocketed in popularity, and this shows little sign of slowing down. If businesses want to get customers into stores, they’ve got to get a little creative. With the right tricks up your sleeve, you’ll drive foot traffic and start increasing sales. To inform your strategies, here are a few places to start.

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How to Take Your Catering Business to the Next Level


Is your catering business ready to take that next all-important step in its ongoing development? If so, you must seek to smash through that proverbial glass ceiling — pronto! The longer you allow your organization to remain rooted in its current position, the more likely it will be to stagnate. If this is, in fact, allowed to happen, your capacity to provide a cutting-edge catering service will take a serious hit. This will have a profound negative impact on your reputation, which in turn will have an adverse effect on the amount of ongoing custom that you attract.

If you want to catapult your company right to the very pinnacle of its field, it’s imperative that you heed the following advice. Here are three things you must do to take your catering business to the next level:

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7 Tactics You Can Use to Increase E-Commerce Sales


Are you wondering how you can increase ecommerce sales? If so, you’re in the right place. In this post, we take a look at some of the tried and tested tactics experts use to drive revenues and conversions. Here’s what to do:

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5 Major Challenges Facing Small Business in the USA This Fall


It has been a turbulent summer in the US, as new optimism and a rebounding marketplace met extreme weather and rising COVID-19 cases. Small businesses are going to be facing a lot of challenges in the months ahead. Here are some of the most important ones that you should pay attention to. The best defense is to prepare yourself ahead of time.

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